Skip to Content

Communication Effectiveness for Technical Professionals

In-person Training

Starts
Ends
Add to calendar:

Strong technical expertise alone is not enough to ensure project success—clear and effective communication is equally critical. This two-day program is designed to help engineers and technical professionals communicate complex technical information with clarity, confidence, and impact.

Participants develop practical skills in technical presentations, audience-focused messaging, and structured communication, while also strengthening their technical writing abilities for reports, emails, procedures, and executive summaries. Through hands-on exercises using real workplace scenarios, the course addresses common communication breakdowns that lead to misunderstandings, delays, and poor decisions.

Target Audience

Engineers, IT professionals, technical specialists, supervisors

To equip technical professionals with essential supervisory and leadership skills so they can lead people effectively while maintaining technical excellence.

  • Communicate technical information clearly to technical and non-technical audiences
  • Deliver structured, confident, and persuasive technical presentations
  • Write clear, concise, and professional technical documents
  • Reduce misunderstandings, rework, and communication-related delays

DAY 1: COMMUNICATION FOUNDATIONS AND TECHNICAL PRESENTATIONS

  • Module 1: Communciation Effectiveness in Technical Roles
    • Key Topics
      • Why communication breakdowns happen in technical environments
      • Common technical communication traps:
        • Too much jargon
        • Over-explaining
        • Assumptions of shared knowledge
      • Communication styles of technical professionals

Module 2: Knowing Your Audience

    • Key Topics
      • Communicating with:
        • Executives / Management
        • Clients / End-users
        • Colleagues / Other departments
      • Translating technical details into business impact
      • What different audiences care about (cost, risk, safety, timeline, reliability)

Module 3: Structuring Technical Messages

    • Key Topics
      • Logical flow for technical communication:
        • Situation → Problem → Analysis → Recommendation
      • Pyramid principle for technical updates
      • Clarity, brevity, and relevance

Module 4: Technical Presentation Skills

    • Key Topics
      • Planning a technical presentation
      • Structuring slides for engineers:
        • One idea per slide
        • Data visualization basics
      • Explaining charts, drawings, and technical diagrams
      • Handling questions and challenges professionally

Module 5: Presentation Delivery Skills

    • Key Topics
      • Voice, pacing, and clarity
      • Body language for technical presenters
      • Managing nerves and technical Q&A


DAY 2: TECHNICAL WRITING & ADVANCED COMMUNICATION

  • Module 6: Fundamentals of Effective Technical Writing
    • Key Topics
        • Principles of effective technical writing:
          • Clarity
          • Accuracy
          • Simplicity
        • Writing with purpose and audience in mind
        • Avoiding common writing mistakes in technical reports
  • Module 7: Writing Common Technical Documents
    • Key Topics
      • Writing:
        • Technical reports
        • Emails and memos
        • Incident / root cause reports
        • Procedures and work instructions
      • Using headings, bullet points, and visuals effectively
  • Module 8: Writing for Decision-Makers
    • Key Topics
      • Executive summaries for technical documents
      • Presenting risks, options, and recommendations
      • Turning data into actionable insights
  • Module 9: Email & Digital Communication for Technical Teams
    • Key Topics
      • Writing clear action-oriented emails
      • Managing technical disagreements professionally
      • Proper tone for internal vs external communication
  • Module 10: Integrated Capstone Exercise
    • Capstone
Ms. Carmina Roselle "Misélle" P. Bergonia, AICI CIP, AFPM

Leadership Development Consultant


Misélle Bergonia is a leadership transformation architect, corporate trainer, and certified coach with over two decades of experience in leadership development, human resources, and image consulting. Her work focuses on helping leaders strengthen identity, emotional intelligence, executive presence, and communication, enabling them to lead with clarity, confidence, and credibility in complex organizational environments.


She brings a multidisciplinary background that integrates leadership training, coaching, behavioral

assessments such as Everything DiSC® and The Five Behaviors®, and professional image and presence work. Known for her engaging facilitation style, Misélle designs and delivers learning experiences that are reflective, practical, and immediately applicable—supporting leaders and teams in building trust, alignment, and sustainable performance.


Education:

  • PhD Units, Ateneo De Manila University
  • MBA, Ateneo Graduate School of Business

Certifications:

  • Certified Partner and Facilitator, Everything DiSC by Wiley
  • Certified Partner and Facilitator, Five Behaviors
  • Emotional Intelligence, Daniel Goleman
  • Transformation Coach, Coach Master Academy

Affiliations:

  • Associate Fellow for People Management, People Management Association of the Philippines
  • Past Vice President Certification, Association of Image Consultants Global Committee
  • Past President, Association of Image Consultants International Philippine Chapter
  • Member, Philippine Society for Training and Development
  • Member, International Coaching Federation